{"id":439,"date":"2016-11-07T16:26:27","date_gmt":"2016-11-07T21:26:27","guid":{"rendered":"http:\/\/triplescomputers.com\/blog\/?p=439"},"modified":"2016-11-08T08:31:36","modified_gmt":"2016-11-08T13:31:36","slug":"solution-restart-your-computer-to-install-important-updates-wont-go-away-in-windows-7","status":"publish","type":"post","link":"https:\/\/www.triplescomputers.com\/blog\/casestudies\/solution-restart-your-computer-to-install-important-updates-wont-go-away-in-windows-7\/","title":{"rendered":"SOLUTION: &#8220;Restart your computer to install important updates&#8221; won&#8217;t go away in Windows 7"},"content":{"rendered":"<p>In recent weeks, I&#8217;ve encountered multiple machines\u00a0unable to install Windows Updates thanks to a perpetual message claiming:<\/p>\n<p><a href=\"http:\/\/triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-440 size-large\" src=\"http:\/\/triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message-1024x576.png\" width=\"584\" height=\"329\" srcset=\"https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message-1024x576.png 1024w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message-300x169.png 300w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message-768x432.png 768w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message-500x281.png 500w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/wu-error-restart-message.png 1200w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><\/p>\n<p>No matter what the user does, these machines simply won&#8217;t install\u00a0any updates. \u00a0If they&#8217;re rebooted as requested, nothing happens, and the message simply reappears upon reentering\u00a0Windows, no matter how quickly the user attempts to invoke the process. \u00a0Resetting the SoftwareDistribution repository, by the way,\u00a0<em>does not\u00a0<\/em>solve this problem. \u00a0Neither does restoring the conventional Windows Update settings using a variety of troubleshooters, such as the Microsoft troubleshooter.<\/p>\n<p>What\u00a0<em>does\u00a0<\/em>work, however, is removing a single registry key which is responsible for the problem:<\/p>\n<p><a href=\"http:\/\/triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-441 aligncenter\" src=\"http:\/\/triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key-1024x576.png\" alt=\"osupgrade-key\" width=\"584\" height=\"329\" srcset=\"https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key-1024x576.png 1024w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key-300x169.png 300w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key-768x432.png 768w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key-500x281.png 500w, https:\/\/www.triplescomputers.com\/blog\/wp-content\/uploads\/2016\/11\/osupgrade-key.png 1920w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><em>(apologies for high-res screenshots; I&#8217;m too lazy to correct this)<\/em><\/p>\n<p>The particular key in question is:<\/p>\n<ul>\n<li>HKLM\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WindowsUpdate\\Auto Update\\OSUpgradePendingReboot<\/li>\n<\/ul>\n<p>All that&#8217;s necessary is to delete this key, and the problem evaporates, like it never even happened! \u00a0The key is related to the Windows 10 in-place upgrade process which (used to) take place through Windows Update. \u00a0The situation seems to suggest that these machines were\u00a0nearing\u00a0the final stages of the upgrade when something happened and they failed to install it. \u00a0Now, the upgrade\u00a0windows has officially passed.<\/p>\n<p>As always, of course, it&#8217;s wise to create a System Restore point before modifying your registry, etc., yada yada.<\/p>\n<p>Hope this helps!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In recent weeks, I&#8217;ve encountered multiple machines\u00a0unable to install Windows Updates thanks to a perpetual message claiming: No matter what the user does, these machines simply won&#8217;t install\u00a0any updates. \u00a0If they&#8217;re rebooted as requested, nothing happens, and the message simply &hellip; <a href=\"https:\/\/www.triplescomputers.com\/blog\/casestudies\/solution-restart-your-computer-to-install-important-updates-wont-go-away-in-windows-7\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[156,8,110,21],"class_list":["post-439","post","type-post","status-publish","format-standard","hentry","category-casestudies","tag-error","tag-registry","tag-windows-update","tag-windows-update-error"],"_links":{"self":[{"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts\/439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/comments?post=439"}],"version-history":[{"count":0,"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts\/439\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/media?parent=439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/categories?post=439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.triplescomputers.com\/blog\/wp-json\/wp\/v2\/tags?post=439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}