Services :: Computer Repair in Louisville

Louisville is full of computer repair shops and IT providers, but most operate on volume—fast in, fast out, with minimal explanation and heavy upselling. That’s not how I work. I’ve been running Triple-S Computers since 2006 as an independent, one-technician shop. I do every job myself, I don’t outsource, and I don’t push parts or services you don’t need. My focus is on precision diagnostics, data-first repairs, and permanent solutions documented in detail.

Why I’m Different From Other Louisville Repair Shops

When you search for “computer repair Louisville,” you’ll find plenty of ads. What you won’t see in those ads are their shortcuts: wipe-and-reload fixes that destroy your data, markup on parts, and undertrained staff following scripts. My practice is built on the opposite model:

• Data comes first: I don’t reformat unless there’s absolutely no alternative. Preserving your files, apps, and settings is always my starting point.
• Zero parts markup: if a new drive, memory, or replacement system is needed, you pay exactly what I pay—no hidden profit built into the hardware.
• Evidence-based repairs: every case includes a written service report (often 4–10+ pages) documenting the diagnostics, findings, and fixes in plain English.
• One technician, one standard: I don’t have employees or send work out the back door. If you hire me, you get me.

Advanced Data Recovery, Right Here in Louisville

Data recovery is one of the most critical services I provide. Most local shops can’t handle failing drives safely; they either give up, or they ship your disk out to a high-priced cleanroom lab. I’ve invested in more than $20,000 worth of professional recovery equipment, including DeepSpar Disk Imager, USB Stabilizer 10Gb, MRT Ultra, and UFS Explorer Professional. With these tools, I can safely image unstable drives and rebuild damaged partitions locally—saving you both time and money. If cleanroom work is truly required, I’ll tell you honestly and help you weigh your options. But in the majority of cases, I can complete the recovery here in Louisville.

Malware Removal Without Nuking Your System

Louisville residents are hit daily with ransomware, browser hijackers, and fake tech-support scams. The “standard” fix you’ll get elsewhere is to reinstall Windows and hand you back a blank slate. My approach is manual disinfection. I use forensic tools such as FRST to surgically remove infections, repair the registry, restore functionality, and harden your system against repeat attacks—all without destroying your data or applications. The result: you get your same PC back, running faster and safer, not a factory reset.

Tune-Ups That Actually Matter

My Triple-S Tune-Up service isn’t cosmetic. It’s a deep, evidence-first cleanup designed to extend the life of your PC by years. I eliminate redundant scheduled tasks, disable telemetry and background noise, clean browser profiles, update firmware and drivers, and optimize startup so the machine boots in seconds instead of minutes. Many clients are shocked at how “new” their old computer feels after a proper tune-up.

On-Site and Remote Work

For many Louisville businesses and households, downtime is not an option. I offer both on-site visits and secure remote sessions when appropriate. I can log in, resolve an issue, and document the fix—all without you having to unplug a single cable. And when in-person is better, I travel anywhere in the metro area, from St. Matthews and Middletown to J-Town and Prospect.

What Louisville Clients Appreciate

• No upsells: I don’t sell antivirus subscriptions, “extended warranties,” or bloatware. You pay for expertise, not gimmicks.
• Transparent documentation: every job includes a report that explains the problem, the solution, and the preventive measures applied.
• Security-minded: CompTIA Security+ certified, I configure systems with safe defaults, DNS filtering, and hardened browser setups.
• A reputation built on referrals: over 360 perfect five-star Google reviews, A+ BBB rating, and nearly 20 years of word-of-mouth growth.

Examples From Right Here in the City

In the past year alone, I’ve recovered terabytes of family photos for a Highlands resident, recovered critical business data for a small law firm, and helped a St. Matthews business migrate to new Dell systems—without a single software license lost (and minimal downtime). I've also saved numerous local businsesses from ransomware (Google me - you'll find the stories in the news)! These aren’t abstract “case studies.” They’re real, local jobs that highlight why clients trust me with their most sensitive data and critical systems.

When It’s Time for a New PC

Sometimes repair isn’t cost-effective. In those cases, I help you choose the right business-class machine—HP EliteBook, Dell Latitude, Lenovo ThinkPad, or equivalent—at cost. I then strip vendor bloatware, apply updates, configure backups, and transfer data seamlessly. You get a machine that works the way it should on day one, not something that needs weeks of tweaking.

Call When It Matters

Computers fail at the worst times: during a deadline, before taxes are due, or right when you need that one important document. If you’re in Louisville and you want computer repair handled right—no shortcuts, no sales gimmicks, no data put at risk—call me directly at (502) 233-4393. I’ll handle your case personally, explain everything clearly, and deliver results you can trust.