Data Recovery in Prospect, KY

In-house recovery, never shipped out · about 20 minutes from my lab

Data Recovery for Prospect Families and Professionals

Prospect is a community where people invest in good hardware. The laptops tend to be business-grade, the desktops well-specced, and the external drives hold years of carefully organized family photos, professional archives, or both. When one of those drives fails, the stakes aren’t abstract; they’re deeply personal.

I’m Steve Schardein, owner of Triple-S Computers. I’ve run the business since 2006 and have done advanced data recovery in-house for well over a decade, handling every case personally. No employees, no outsourcing, no shipping your drive to a lab in another state. My equipment—DeepSpar Disk Imager, DeepSpar USB Stabilizer 10Gb, UFS Explorer Professional, R-Studio Technician—is the same class of tooling used by dedicated recovery facilities that charge $1,500 and up. The difference is that I’m about 20 minutes from your door, and I’m the person you actually talk to from start to finish.

Not Just a Service Area—A Place I Actually Know

Plenty of tech companies list “Prospect” on their website because the search traffic is worth targeting. I list it because my kids attend school nearby in Oldham County, my wife teaches in the area, and I’m driving through Prospect multiple times a week. I support several Prospect-area businesses on an ongoing basis—including a well-known orthodontic practice and a local preschool—and I’ve served residential clients throughout Prospect, Norton Commons, and the surrounding Oldham County neighborhoods for years.

That familiarity matters when you’re handing someone a drive that contains your family’s photos or your business’s records. You’re not shipping it to an anonymous intake desk. You’re handing it to someone you can call directly, who will answer the phone when you want an update.

When a Drive Has Already Been Opened

One case from my files shows why the first person to touch a failing drive matters so much. A small business brought me a desktop hard drive holding its business-management software, its database, and years of database backups. Someone had already opened the drive’s case before it reached me, exposing the platters to room air—a step that can make recovery impossible, and one that many labs answer with a $300–$500 nonrefundable fee before they’ll even start.

On the DeepSpar Disk Imager, I took extra precautions with the contaminated drive, brought it up carefully, mapped its heads in firmware, and imaged the critical data first over a couple of days before capturing the rest. The result: over 99% of the data recovered, including the database and its many backup copies. I then imaged everything onto a new Samsung SSD at cost, installed it, and got the system booting again—faster than it had ever run. Total: $499 ($399, plus a $100 surcharge for a previously opened drive).

The Hardware Behind the Process

When a mechanical hard drive is failing, a standard computer either reads it or gives up. There’s no middle ground. My DeepSpar Disk Imager works differently: it talks directly to the drive, controls power and reset cycles, and adjusts how aggressively it reads each region. If an area is badly damaged, it skips it on the first pass and returns later with different timing and strategies. That’s how you extract data from a drive that “another shop said was dead.”

For flash-based media—SSDs, USB drives, SD cards—the failure modes differ, but the principle is the same. The DeepSpar USB Stabilizer keeps an unstable drive from dropping off mid-read, while professional software (UFS Explorer Professional, R-Studio Technician) handles reconstruction: reassembling filesystems, recovering deleted structures, and extracting data even when the directory is damaged or missing.

What Prospect Clients Typically Bring Me

The most common cases from this area: external hard drives and portable SSDs that stopped mounting—usually the only copy of years of family photos and home videos; business laptops whose internal SSD failed with critical documents on it; older desktop drives from home offices that finally gave out without warning; and the occasional NAS or RAID enclosure that has degraded beyond what its built-in redundancy can handle. I also handle camera SD cards, USB flash drives, and encrypted volumes (BitLocker or FileVault) when you have the password or recovery key.

The Work I Hand Off

I handle everything from simple deleted-file recovery to advanced mechanical-failure imaging, firmware work, RAID reconstruction, and encrypted-volume recovery. What I don’t do is cleanroom work. If a drive requires physical disassembly—head swaps, platter transplants, or a PC-3000—I’ll tell you so honestly and at no charge, and walk you through what to expect from a reputable cleanroom lab and what fair pricing looks like.

Logical recoveries (deleted files, reformatted or corrupted volumes on healthy media) start at $249. Most advanced recoveries on failing hardware are $399–$499, and the majority of all cases come in at $499 or less. Diagnosis is free, and if I can’t recover your data, you owe nothing.

Reaching My Lab from Prospect

Drive time from Prospect: about 20 minutes.

  1. From US 42, take the Gene Snyder (KY 841) south; it becomes I-265 at I-71.
  2. Continue south to Exit 27 (Shelbyville Road/US 60) and turn left (east).
  3. Turn right onto South Beckley Station Road; I’m in the Landis Lakes neighborhood on the right.

800 Fossil Creek Ct., Louisville, KY 40245 · private home lab, not a storefront · drop-off and pickup by appointment (weekends by appointment only) · open in Google Maps

If transporting a drive is impractical, call me—I’m in the Prospect area often enough that arranging a pickup is rarely a problem.

Common Questions from Prospect

Someone already opened my hard drive. Can it still be recovered?

Sometimes. Opening a drive outside a cleanroom lets dust onto the platters and lowers the odds, but I’ve recovered over 99% of the data from a previously opened drive. It adds $100 to the flat rate, not the $300–$500 nonrefundable fee many labs charge.

How much does data recovery cost?

Logical recoveries start at $249, and most advanced recoveries on failing drives are $399–$499. Diagnosis is free, and if I can’t recover your data, you owe nothing.

How far is your lab from Prospect?

About 20 minutes. From US 42, take the Gene Snyder south (it becomes I-265 at I-71) to Exit 27, Shelbyville Road, and turn left. I’m about three minutes past the exit.

If you’re in Prospect and you’ve got a drive that’s failed, stopped being recognized, or lost data you can’t afford to lose, call me at (502) 233-4393. The initial diagnosis is free, I’ll give you a flat-rate quote before any paid work begins, and if I can’t recover your data, you owe nothing.

Contact Steve
Steve@TripleSComputers.com
Opening Hours
Monday-Friday 8:30 AM - 5:00 PM
Saturday, Sunday By appointment