Services :: Computer Repair in St Matthews

St. Matthews is one of Louisville’s busiest corridors—retail, restaurants, offices, and dense neighborhoods all mixed together. It’s also one of the areas where I get some of my most urgent calls: professionals on deadlines, families juggling multiple devices, and small businesses that can’t afford downtime. I’ve been servicing St. Matthews clients since 2006, and I bring the same approach here that I do everywhere else in the city: evidence-first diagnostics, transparent documentation, and permanent solutions that actually stick.

Fast, Reliable Help When You Need It

In St. Matthews, the most common request I get is: “Can you fix it quickly?” My answer is yes—but without cutting corners. I don’t do band-aid repairs or risky shortcuts. Instead, I combine proper diagnostics with efficient workflows. Whether you drop a system off with me or I come on-site to your office, the goal is the same: get you back to work as soon as possible while preserving your data and ensuring the issue won’t repeat itself.

Common St. Matthews Service Calls

• Sluggish business systems: PCs bogged down by years of clutter, telemetry, and poorly managed updates. My Triple-S Tune-Up restores speed and stability without guesswork.
• Malware infections: I surgically remove ransomware, hijackers, and fake “support” pop-ups without wiping your programs or data.
• Data recovery: Failed drives imaged with professional-grade tools (DeepSpar, MRT Ultra, UFS Explorer) to salvage critical files locally and safely.
• New PC setup: Helping St. Matthews businesses and households replace aging systems with business-class machines at cost, then migrating data and configuring them properly from day one.

Why I Work Differently

Many chain shops and service desks treat repairs like a numbers game: wipe, reload, and send you home. That “fix” costs you your data, settings, and often weeks of productivity. I work differently. I treat every case like an investigation, using forensic tools and advanced diagnostics to determine the root cause. Then I solve that problem—without unnecessary part swaps or sales gimmicks.

Trusted by Professionals and Families

A lot of St. Matthews clients are attorneys, healthcare workers, and small-business owners who can’t afford downtime or lost data. Others are families managing kids’ school laptops and household PCs. In both cases, the expectation is clear: the repair needs to be thorough, safe, and fast. That’s why people in St. Matthews often find me by referral—a coworker, neighbor, or friend who had me fix their system and trusted me enough to pass along my name.

What Sets Me Apart

• Zero parts markup: if hardware is needed, we order it in your name, at my cost—no incentives to upsell.
• Direct service: I do the work myself. No employees, no outsourcing, no handoffs.
• Professional recovery tools: $20,000+ of specialized imaging and diagnostic equipment on hand, not just off-the-shelf utilities.
• Documented transparency: every case ends with a detailed, plain-English service report—often several pages long—that shows exactly what was done.
• Proven reputation: hundreds of five-star Google reviews, A+ BBB rating, and a spotless track record built entirely on referrals.

Examples From St. Matthews

I’ve disinfected ransomware-infected desktops for a longtime business off Shelbyville Road while recovering all of the critical database and related files, tuned up a family’s set of aging laptops to make them classroom-ready again, and recovered loads of QuickBooks and accounting data for a business that thought their drive was beyond repair. Each case highlights the same thing: precision, honesty, and results that last.

When It’s Time for a New Machine

Some systems just aren’t worth repairing. In those cases, I help you choose the right business-class replacement—Dell Latitude, HP EliteBook, Lenovo ThinkPad, or equivalent—at ridiculous prices, and no markup. I then strip vendor bloatware, update firmware, configure Windows securely, and migrate your data. The end result is a system that’s ready to work immediately, without the headaches of a standard retail setup.

The Bottom Line for St. Matthews

If you’re in St. Matthews and need computer repair that values your time and your data, call me at (502) 233-4393. I’ll handle the work personally, explain everything clearly, and provide you with a system that’s stable, optimized, and thoroughly documented.